Account Management Associate - Italian

About Amazon

Founded by Jeff Bezos in 1994, Amazon began as an online bookstore but quickly expanded into selling DVDs, CDs, video games, electronics, and more. Today, Amazon sells products through its website and third-party sellers on its marketplace platform. Amazon's business model is unique because it allows companies to sell their goods directly to consumers without buying inventory or building a distribution network. Amazon takes a cut of each sale made through its marketplace platform and charges fees for services like Prime shipping and Amazon Echo sales.

Your role

• Recruiting Sellers and managing Seller relationships by championing their needs at Amazon
• Managing and driving the growth of the Sellers’ business by adding selection and delivering on key business opportunities for the Sellers
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams
• Working with Sellers to improve operational aspects of their business in providing a great consumer experience
• Identifying specific prospects/partners to approach, communicating the specific value proposition for their business, and establishing long-term, successful partnerships
• Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets

Training, development, and rotations

At Amazon, you’ll be working with the best minds in technology. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others, and making the world a better place. With a software development career at Amazon, you’ll always find a new challenge that excites you.

Compensation & benefits

The salary for this role ranges between INR 3.2 Lakhs to INR 6.5 Lakhs per annum. The comprehensive benefits begin on day one for regular full-time employees including health care coverage, parental leave, ways to save for the future, and other resources to improve health and well-being. Taking care of employees' health and wellness is a priority.

• Paid time off
• Health care plans
• Financial planning and assistance
• Maternity and parental leave
• Employee discount on Amazon merchandise
• Employee Assistance Program (EAP)
• Leave programs for military service members, veterans, and their families

Career progression

Amazon believes everyone should have the opportunity to learn new skills and build their career at Amazon or elsewhere. That's why as part of their mission of being Earth's Best Employer, they made a $1.2 billion commitment to investing in the upskilling of employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of employees. The Career Choice program is uniquely designed for associates interested in learning about and pursuing a future at Amazon — or elsewhere. It helps fund college tuition for associates looking to complete a high school diploma, GED, Bachelor's degree, and English as a Second Language (ESL) proficiency certifications. Career Choice also provides funding for employees studying aircraft mechanics, welding, medical billing, nursing, and other fields. Associates are able to participate in the Career Choice opportunities after 90 days of employment and can participate for as many years as they work at Amazon.

Work-life balance

Work days are usually from Monday to Friday. They have flexible work timings. When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Here you find good work with a balanced life.

Culture and Vibe

Amazon is a results-driven company. Its work culture is centred around productivity and innovation. The company keeps its teams small, which gives team members full-on responsibility and accountability for the task at hand. The introduction of team tenets helps employees make decisions that positively impact the company, as they can approach issues without having to take permissions that might end up being shut off. Clarity has also proven to be Amazon’s key to success. 

About you

• Italian Certification: B2.2 and above level. Excellent communication skills in written and oral Italian.
• Bachelor's degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience
• Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
• Advanced computer literacy in Microsoft Office (especially MS Excel) applications
• Interest in e-Commerce/Online business
• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
• Attention to detail and high capability to work on different projects in parallel
• Creative and analytical problem solver with a passion for operational excellence
• Experience with e-commerce, retail, advertising, or media
• Experience in account management, marketing, buying, or customer service delivery

How to apply

To apply for this role, just click on the Apply button, which navigates to the career section where the application can be submitted easily.

The primary recruitment process includes,

• Online Application
• Phone Interview
• In-Person Interview (Technical)

Sources

• in.prosple.com
• youtube.com
• amazon.jobs
• amazon.com