Business Operations Specialist

About Amazon

Founded by Jeff Bezos in 1994, Amazon began as an online bookstore but quickly expanded into selling DVDs, CDs, video games, electronics, and more. Today, Amazon offers a variety of products and services through its online marketplace and content distribution platform, including online retail, cloud computing services, consumer electronics, e-book sales, and digital media downloads.

Your role

Amazon is looking for a smart, enthusiastic, hard-working, and creative candidate to join the Prime Partnerships business as a Business Operations Specialist.

• This position offers an exciting introduction to Amazon Prime and provides a training ground for success.
• This is a Full-Time Contractual (FTC) role for a period of 1 year only.
• You will primarily be responsible for driving end-to-end bizops for internal and external partnerships and solving challenging operational business goals.
• You will directly work with business, program & category managers, and product & tech teams to execute partnership constructs that have a significant impact on Prime business.
• Their environment is fast-paced and requires someone who is a self-starter, detail-oriented, analytical, and comfortable working with multiple teams, partners, and management.
• The candidate should have a track record of delivering results, experience processing a large amount of data, and report generation & management.
• The candidate should be clear and use data to drive their communication with stakeholders.
• The candidate should be able to resolve issues with reduced guidance.

Your responsibilities

Key job responsibilities

• Create and configure promotions for internal & external partners
• Coordinate with internal/external stakeholders to iterate on promotion constructs/inputs
• Collaborate with Prime stakeholders for performance tracking of promotions
• Support Prime partnerships business team with KPI Dashboards, Reporting, Invoicing, etc.
• Prepare monthly invoicing reports for partners and coordinate with partners for accounts receivables.
• Collaborate with business & CS to handle partner/ customer escalations.

Training, development, and rotations

At Amazon, you’ll be working with the best minds in technology. Learn and be curious here, and accelerate your career growth. You can take pride in knowing that your work is meaningful, having a positive impact on others, and making the world a better place. With a software development career at Amazon, you’ll always find a new challenge that excites you.

Salary & benefits

The average annual salary for this role will range from INR 3 to 3.5 LPA (Source: AmbitionBox). The company takes care of you and your loved ones and will support you with a competitive and comprehensive benefits package. Below are some highlights:

• Paid time off
• Health care plans
• Financial planning and assistance
• Maternity and parental leave
• Employee discount on Amazon merchandise
• Employee Assistance Program (EAP)
• Leave programs for military service members, veterans, and their families
• .....read more

Career progression

Amazon believes everyone should have the opportunity to learn new skills and build their career at Amazon or elsewhere. The reason why as part of their mission of being Earth's Best Employer, they have made a $1.2 billion commitment to investing in the upskilling of their employees with free skills training, tuition support programs, a variety of certifications, and more to help improve the abilities of their employees. They also support:

• Higher Education 
• Apprenticeships & Certifications
• Mentorships & Development

Work-life balance

When you join Amazon, you are part of a team that works together to create one goal. You create new friendships, and a lot of those are like family. Work days are usually from Monday to Friday with good flexible working hours.

Culture & vibe

• Amazon has a very relaxed but still professional work environment. It has a friendly and fun work culture. It is committed to being diverse, inclusive, and equal in its approach.
• The company believes that incentives are not enough to make workplace culture powerful. It understands that corporate culture and values define a business.
• They have gained an appreciation for their policies and initiatives that reinforce their employees to strive harder for their mission.

About you

For this role, the basic qualification and key skills required are:

Basic qualification:

• Advanced computer literacy in Microsoft Office applications, especially MS Excel
• Attention to detail and high capability to work on different projects in parallel
• Bachelor’s degree and 0 to 3 years of relevant working experience
• Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience
• Excellent analytical, problem-solving and logical reasoning skills
• Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner
• Interest in e-Commerce/Online business
• Passion for innovation, automation, and operational excellence

Preferred qualification:

• Knowledge of SQL is desirable
• Experience and ability to use Excel, and Data Ware House.
• Experience in a Retail or e-Commerce environment is desirable
• Must be comfortable working in cross-functional teams, where immediate constituencies include the Finance community, marketing business managers, customer service
• Superior attention to detail and ability to successfully manage multiple competing priorities simultaneously

How to apply

To apply for this role, just click on the " Apply on employer site" button, which navigates to the career section where the application can be submitted directly.

The primary recruitment process includes,

• Online Application
• Phone Interview
• In-Person Interview (Technical)