Job Description
Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements and search results. The ideal candidate must demonstrate strong analytical & communication skills, attention to detail, and a commitment to excellence.
Key responsibilities include:
As a Content Reviewer, you will work towards the review of advertisements from the Amazon Dynamic advertising program. Key responsibilities include:
- Review and audit advertisements and emails in English/Spanish
- Thoroughly check advertising content with careful consideration of given guidelines.
- Organic product Review
- Review relevance between search queries and organic products based on Content Guidelines.
- Check the relevance with quality and accuracy in detail.
- Analyze data and evaluate trends/ patterns.
- Recommend generic patterns to be translated into Rules.
- Willingness to work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues
- Review feedback from customers.
- Work intuitively to identify and highlight any recommendations, improvements or inconsistencies in the data
- Troubleshooting issues related to advertisements
- Review ads for content quality based on Content Guidelines.
- Approve or disapprove new and changed ad submissions based on policy guidelines.
- Writing customer-facing emails to address concerns and report issues.
- Familiarity with online retail (e-commerce)
- Background in web search and familiarity with various ways used for searching for information
Basic Qualifications
Graduate degree in any discipline - Flexibility to work night shifts and rotational weeks off's. - Review and audit advertisements and emails in English/Spanish. Candidate must demonstrate language proficiency in all the following:
- Verbal, writing, reading and comprehension.
- Working knowledge of Computer Applications like- MS Word and MS Excel
- Web Search skills and knowledge of Wikipedia.
- Good Data Analysis and Mining Skills
- Detail Oriented - Flexible in work timings
- Familiar with Internet search tools
- Willingness to work with sensitive issues, including but not limited to: - Adult content
- Religious and philosophically sensitive issues
- Alcohol, tobacco, weapons and other potentially offensive products
- Willingness to work on Review and audit advertisements and emails in English, Spanish
Preferred qualifications
- Familiarity with online retail (e-commerce)