Data Center Operations Trainee (Start ASAP)

Your role

Data Center Operations designs, installs & maintains the world’s largest Cloud Computing Infrastructure. They are looking for a skilled Data Centre Operation Technician at Amazon Data Services India Private Limited (“ADSIPL”) with a passion for technology to help them expand AWS Cloud offerings to the next level.

The opportunity

This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.

A Data Centre Operation Technician at ADSIPL, expectations from the role are:

• You support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.).
• Follow the instructions and perform routine operation activities on hardware, operating systems, or spare parts, including rack install, server break/fix, rack decom etc.
• Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component or a media spare.
• You work as part of a team performing similar tasks. When shifts change, you need to hand off work to co-workers.
• You pay attention to the severity of the issue and work to resolve the issue within the stated SLA (Service Level Agreement).
• You document your work in a ticket-tracking system.
• A portion of your work will include inventory management (e.g., identifying, receiving and deploying hardware components).
• You follow well-defined information security policies and physical safety practices.
• You are expected to escalate when your work deviates from established processes or procedures.
• You may be asked to escort a visitor or contractor to your site.
• As a team member of the AWS global support team, you conduct your work in a professional manner and may be trusted to represent AWS with various.
• All their builders are expected to work safely, securely, and inclusively, always.

* This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
* This role involves covering 24x7 shift rotation.

About you

Basic qualifications

• Must be a B.Sc, BCA and 3-year Diploma graduate with a specialization in Computer science, Hardware, Electronics and Communication
• Solid Understanding of Linux/Unix Administration
• Server Hardware Troubleshooting experience
• Server Booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID
• Some Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies
• Network Hardware: Copper and Optical Fiber Cabling, Switches, Routers
• Strong Communication Skills
• Passionate about IT infrastructure and hardware!

Preferred qualifications

• Remote Access: Console routers, IPMI, BMC
• Network Equipment Installation and Configuration
• Cisco IOS, NX-OS, JunOS
• Redundancy: Power feeds, ATS, Server Hardware, RAID, Network Connectivity
• Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
• Participated in Project Management
• Experience or Knowledge of AWS products: EC2, EBS, S3 etc.
• Scripting: Bash, Python, Perl, Ruby (or programming languages)

Benefits

The benefits offered can vary by location, scheduled hours, and how long you’ve worked for Amazon. They also depend on your job status, such as seasonal or temporary employment. The benefits may include:

• Medical plans
• Employee assistance program
• Financial security
• Comprehensive insurance
• Restricted stock units
• Adoption assistance
• Maternity and parental leave
• Paid time off and holidays
• Employee discount

Training & development

Amazon prioritizes employee success with robust training initiatives such as Career Choice, the Amazon Technical Apprenticeship Program, AWS Training and Certification, AWS Grow Our Own Talent, and Machine Learning University. The Learning & Development team is dedicated to enhancing employee growth and satisfaction through innovative programs that improve operational tasks, foster leadership capabilities, and cultivate stronger team dynamics, ultimately enhancing overall performance.

Career progression

Advance your career while still earning a paycheck, and improve your networking within Amazon. They offer internal mentoring programs that connect you with fellow Amazonians and help you take your skills to the next level. You can also participate in Career Choice opportunities after 90 days of employment for as many years as you work a regular, full-time role at Amazon.

To know more, watch this video:

Sources

The following sources were used in researching this page:

• aboutamazon.com/workplace/upskilling-commitments
• amazon.jobs/content/en/teams/fulfillment-and-operations/learning-development
• hiring.amazon.com/why-amazon/career-advancement/mentorships-development
• amazon.jobs/en/benefits
• youtube.com